Bookings & deposits
How do I book?
Book online any time: choose your services, your professional, then a date and time.
Do I pay a deposit when booking online?
Yes. A deposit secures your appointment and is deducted from your final bill. Your card is stored securely by our payment provider.
What is your cancellation and no-show policy?
We have 48h Cancellation policy. No show results in the full amount being charged. Please arrive on time. We offer a 10-minute grace period for late arrivals. Arriving more than 10 minutes late may result in your appointment being shortened or cancelled to avoid impacting other clients, and the cancellation fee may apply. All prices listed are starting from rates and vary depending on hair length, hair thickness and the hairdresser performing the service. Prices displayed apply to short hair only, we recommend a free consultation for an accurate quote. Finishing (blow-dry) is not included in the price shown. You can add it, or any other service, as an add-on. Changing or adding a service during your appointment incurs an extra charge. No show results in the full amount being charged.
How do I change my appointment?
Please contact us on 0161 839 1815 or info@urbansalon.uk and we will be happy to help.
Services
Do you offer hair extensions?
Yes. Extensions are tailored to your desired length, volume and finish, with personalised advice on suitability and maintenance.
Can I read more about a service before booking?
Yes. Tap Info next to any service while booking to see its description.
TreatCard & gift vouchers
What is the TreatCard?
Our loyalty card: you collect points on paid visits and can use them for money off a future appointment.
Can I buy a gift voucher?
Yes. Choose any amount from £10 online. The voucher is emailed and is valid for 6 months, and it can be used over several visits.
Klarna
Do you accept Klarna?
Yes, we accept Klarna. When it's available for your purchase, you'll see a Klarna option at checkout.
How does Klarna work?
Choose Klarna at checkout and follow the steps to split your payment. Klarna decides on approval, and we never see your credit details.
Visiting us
Where are you?
156 Chapel Street, Manchester, M3 6BF
What are your opening hours?
Tuesday–Wednesday 10:00–17:00, Thursday–Friday 10:00–19:00, Saturday 10:00–18:00, Sunday 10:30–16:00. Closed Monday.
Still have a question? Contact us.